Personal Data Protection Notice

Categories of data collected

We collect various types of information to provide our services securely and efficiently:

Identification and contact data: Name, surname, date of birth, email address, phone number, and residential address, provided during registration.

Technical data: IP address, browser type, operating system, and information about the device used to access the platform.

Usage data: Information on how you interact with the site, including activity logs and game preferences.

Transaction data: Details related to deposits, withdrawals, and financial activity history, where applicable.

Support communications: Content of messages sent to our customer service.

Legal bases for processing

We process users' personal data only in the presence of a valid legal basis:

Performance of contract: To manage the user's account and provide access to services.

Legitimate interest: To improve site security, prevent fraud, and optimize user experience.

Legal obligations: To comply with anti-money laundering, tax, and public safety regulations.

Consent: When the user explicitly agrees to receive marketing communications.

Data usage

The data collected is used for specific purposes:

Management and maintenance of the user account.

Identity verification and prevention of illicit activities.

Statistical analysis to improve the quality of services offered.

Sending technical or service communications related to the account.

Responding to customer support requests.

Data retention

We retain personal data only for the time strictly necessary to achieve the purposes for which it was collected, or to comply with legal retention requirements (e.g., for a period of 10 years for tax and anti-money laundering purposes, as required by current regulations). Once the retention period has ended, the data is securely deleted or anonymized.

Data sharing and international transfers

Data may be shared with technical service providers, payment processors, and security partners acting on our behalf. We do not sell or rent personal data to third parties for marketing purposes without user consent. Should data be transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Security measures

We adopt strict technical and organizational measures to protect personal data from unauthorized access, accidental loss, or destruction. Although we strive to protect information to the best of our ability, it is important to remember that no method of transmission over the Internet or electronic storage is 100% secure.

Data subject rights

According to current regulations, users have the right to:

Access their personal data in our possession.

Request correction of inaccurate or incomplete data.

Request deletion of data (right to be forgotten), subject to legal exceptions.

Object to processing or request restriction of processing.

Request data portability in a structured and readable format.

Withdraw consent at any time.

To exercise these rights, the user can send a request to the email address: spinsy_support@gmail.com.

Contact and updates

For any questions regarding this Policy, you can contact our Data Protection Officer through the official channels. We reserve the right to periodically update this document; changes will be published on this page with the updated revision date.